Terms and Conditions

Terms and Conditions.

 

This website is operated by RetreatHub. Throughout the site, the terms “we”, “us” and “our” refer to RetreatHub. RetreatHub offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

1. PRIVACY POLICY AND GDPR

1.1 About

The privacy policy explains what personal information we collect when you use the Retreathub.com website, and how we use your data. All data is kept on secure servers to be compliant with the GDPR. This site is protected by an industry-standard 256-bit SSL encryption.

1.2. What personal data we collect and how we use it

The following is information that we may collect about you from our website or from personal contact.

  • name
  • address and postcode
  • email address
  • phone number
  • IP address*
  • web browser type, version and pages visited*

We will never share your personal information unless we are required to do so by law.

*Used by Google Analytics

1.4. Cookies

We use “cookies” as part of a normal business procedure. Cookies are small text files that are created by a web server and stored on your computer when you visit a website. The website that created the cookie can read the contents when you are at their website.

Many websites use cookies to improve your browsing experience e.g. remember your log-in details, record which items you have selected to purchase, or even tailor what content is displayed depending on your preferences. Cookies can also be used to record ‘analytics’ data i.e. which web pages you visit, whether or not you arrived at the web page by clicking on an advertisement or an affiliated website. Many websites find the collection of analytics data valuable in improving the quality and content of their web sites.

We use cookies for the following purposes:

  • Log-in details
  • Wishlist
  • Google Analytics
  • Google fonts, Google Maps

1.5 Your rights

You have statutory rights relating to any of your personal data that we hold. Find out more at the ICO website here.

You also have a right to request to see a copy of any personal data we hold about you. Please send any such requests to us by email to info@retreathub.com.

1.6 How to contact us

If you have any questions or complaints about our data privacy policy or personal data that we may hold about you please email us at info@retreathub.com

1.7 Third party links

This privacy policy does not cover other websites that we may link to from this website.

1.8 Updates

Updates to our data policy will be published here.  This policy was reviewed and updated 8th of May 2018.

 

2. GENERAL

We reserve the right to refuse service to anyone for any reason at any time.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the site content or any contact on the website through which the service is provided, without express written permission by us.

 

 3. USE OF THE PLATFORM AND CONTENT SUBMISSION

RetreatHub is a platform designed to connect retreat organisers with property owners. We offer different opportunities for property owners to advertise their venue and amenities on our platform. For properties new to hosting retreats, the platform also serves as a nice alternative to a designated retreat website.

You must understand that by submitting any information, photo or video content to our site, you grant RetreatHub and the affiliated, co-branded and/or linked website partners through whom we provide service, a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to (a) use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media, now known or hereafter devised; and (b) use the name that you submit in connection with such submission.

3.1 Content submission

You are fully responsible for the content of your Submissions. You are prohibited from posting or transmitting to or from this website: (i) any unlawful, threatening, libellous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; and (ii) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. You shall be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this platform.

3.2 Photo submission

If you submit any photos they must be:

  1. Professional/high quality:

– sharp and colourful, taken in good light
– describe the property interior, exterior and surroundings
– no collages
– no black and white, sepia or other filters that distort the natural colours

  1. On an appropriate topic: All your photos must be relevant to your retreat, location, surrounding area, housing and accommodation, or other closely relevant topics.
  2. Friendly to families and the overall community:
  • No photos should be submitted that are: not legal, vulgar, pornographic, obscene, or offensive/insulting.
  • No photos should be submitted that: are an invasion of privacy of another person or entity, or violate any personal rights.
  1. Original photos: Only photos that you own or own the proper rights to can be submitted. No other photos are allowed to be submitted. Submitting photos from other sources is not allowed. No photos should be submitted that infringe upon any trademark, copyright, or any other right of a third party.
  2. Non-commercial: No photos should be submitted that include any content that’s intended for a commercial purpose. This includes logos, promotional photos, and branding material.

 

4. SUBSCRIPTION FEES

RetreatHub is an advertising platform. The subscription fees to use this platform will be announced and displayed clearly on this website. If you’ve been offered to use this platform for free for a certain period of time – we will aim to give you at least 14 days of notice before the end of your free period. It will be in your full right to decide whether you would want to continue using this platform after the associated fees had been announced. We will not ask for your credit/debit card or any other payment details during the free period.

 

5. DISCLAIMER

Whilst we endeavour to do so ourselves, we also encourage enquirers to check the authenticity of information provided on our website. We reserve the right to exclude or take down any listing that fails to provide accurate information on their listing page.

Therefore, the information contained in this website is for general information purposes only. Whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Every effort is made to keep the website up and running smoothly. However, RetreatHub takes no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

We also exclude, as far as legally possible, the following:

  1. Any loss to you arising from use of our site
  2. Loss of income, profit, business, data, contracts, goodwill or savings.

We do not exclude legal responsibility for death or personal injury owing to our negligence, or legal responsibility for fraud or fraudulent misrepresentation, or for anything else where exclusion is not allowed by the law.

 

6. CURRENCY CONVERTER

The following terms and conditions apply to any currency conversion or displays on our website: The respective currency rates come from sources that are available to the public, including the European Central Bank and are to be used only as guidelines. These currency rates have not been verified, nor are we promising they are accurate. The actual currency rates may vary. These rates may or may not be updated daily. The information regarding currency rates is believed to be accurate, but Retreat Hub does not guarantee or warrant the accuracy of them.

 

7. COPYRIGHT

All information, materials, images, graphics, and products that are available to view and/or download in connection with RetreatHub, is owned by and is the copyrighted work of RetreatHub and/or its suppliers and is protected by copyright laws and international treaty provisions. Any reproduction or redistribution of the content is expressly prohibited by law, and may result in civil and criminal penalties. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. Any rights not expressly granted herein are reserved.